Terms & Condition
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Terms and Conditions
Introduction
Welcome to Deelko Fish E-Commerce! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
User Agreement
By using our site, you agree to follow our terms of service and comply with all applicable laws and regulations. You also agree that any violation of these terms may result in the suspension or termination of your account.
Order Terms
1. All orders placed on our website are subject to acceptance and availability.
2. We reserve the right to refuse any order for any reason, including product unavailability or errors in the pricing information.
3. Upon order confirmation, an email will be sent containing the order details.
4. Prices and availability are subject to change without notice.
Payment Terms
We accept various payment methods such as credit cards, debit cards, and PayPal. All payments must be processed before shipping your order. Payment information will be handled securely and in compliance with applicable laws.
Shipping and Delivery
1. Orders will be processed within 1-3 business days.
2. Shipping charges and estimated delivery times will be displayed during checkout.
3. We do not ship to certain regions due to logistics constraints.
Refund and Cancellation Policy
1. Refunds are available for undelivered or incorrect items. Please contact our customer service for assistance within 14 days of receiving your order.
2. Cancellation requests should be made within 24 hours of placing the order. After that, the order may have already been processed and shipped.
Privacy and Data Security
We respect your privacy. Any personal information you provide will be used solely for processing your orders and improving your shopping experience. Please refer to our Privacy Policy for more details on how we handle your personal information.
Limitation of Liability
We are not liable for any damages, losses, or expenses that result from your use or inability to use our services. This includes issues arising from website outages, lost data, or any third-party services linked to our site.
Changes to Terms
We may update our Terms and Conditions from time to time. Any changes will be posted on this page with the updated date. You are encouraged to review these terms periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at support@deelko.com.